Effective Social Media Marketing Involves Two-way Conversations

conversations

Your social media marketing initiatives must be built on conversations.

You need to build a dialogue, where YOU speak and listen to your audience and respond to their wants and needs.

Then, get them to talk so can you listen and respond.

Is your brand into monologues in social media?

It should NOT be that way. You should take the time to listen and respond to your audience. A two-way conversation helps you connect your brand with potential and existing customers on a human level.

Conversations give your brand a personality attracting more potential customers.

Much like in real-world social interactions, a conversation on social media must be two-way. Don’t you agree?

Here are a few tips:

Ask questions. Be genuine about wanting to learn more about them.

  • Ask about their accomplishments
  • Ask about their challenges
  • Ask about their ideal customer
  • Ask how you could help them

When they respond:

  • Ask more questions
  • Answer their questions
  • Respond to comments
  • Give compliments
  • Acknowledge compliments
  • Address complaints

If you’re not doing this yet, don’t you think it’s worth a try?

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Monitor your Online Reputation with Google Alerts

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Are you using Google Alerts?

Promote your brand along with its good reputation on social media and other platforms. However, things get a bit complicated when you have to deal with bad reviews.

First, keep a good reputation by being honest, transparent, setting clear expectations for your customer, and by being in business because you genuinely want to help people around you. It goes without saying that shady practices are a no-no.

Second, you have to prevent any dissatisfaction by a customer from escalating by addressing every complaint you get. It has to be fixed at this level immediately while the customer is still trying to reach out to you. Because once they have felt frustrated and think they have to warn others about your practice, things can get messy.

Nonetheless, you have to set your radar for negative reviews. One good way to do this is to set up Google alerts for your brand terms and name.

What else can you do to safeguard your brand?

  • Claim your brand name
  • Build a consistent identity

Whether your brand is your name itself, your business name or your product name, you need to make sure that no one else can misrepresent you online by owning a piece of your brand. Make sure that you own domain names and usernames associated with your brand.

Build a consistent identity on major channels:

  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • Pinterest
  • Instagram
  • Quora

Publish content regularly:

The content you publish will define and reinforce who you are, what you stand for, and what your business is all about. This will make up the values associated with your brand. Anything inconsistent with these values will not be immediately convincing to your customers who know you.

Let me know if you need more information. We’d be glad to help.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Get More Customers! Make Sure your Website is Mapped Out Along the Customer’s Journey

get more customers

Want to know how to get more customers?

Your customer’s journey goes through these stages: Awareness, Interest, Desire, and Action. There’s no telling how long they stay in one stage until they jump to the next. Sometimes, the progress takes months, and sometimes the jump is immediate.

Many websites concentrate on the ‘Awareness’ and ‘Interest’ stage without signals toward a purchase, while some focus more on the ‘Action’ stage without providing sufficient information.

At Agapi Marketing, we ensure that your website talks to your visitor relevant to their stage in the buying process. Does your website’s navigation and content address all of the needs of your potential customers in every step of their journey?

Navigational cues such as menu buttons, bread crumbs, overview of next steps, suggested readings, and calls-to-action must guide your visitors from wherever buying stage they are and on whatever page and content they are currently onto the next logical and intuitive step.

This strategy requires a deep understanding of your customer about what they need, and how you meet that need; what information in certain media formats they need to absorb to learn more about your offerings that will also resonate with their motivation. This strategy also requires getting rid of all possible barriers to buying, making the actual purchase process as smooth and satisfying as possible.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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To Hire or Not to Hire a Full-time Marketing Director?

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Should you consider hiring a Marketing Director?

To get your marketing strategy developed and performing at its optimum, you would need a Marketing Director to oversee the strategy and implementation. However, a hiring one would cost you $11,000 to $11,500 a month. This is a huge cost to deal with for most small business owners like you.

As with any HR activity, there is additional work required of you to hiring an employee.

  • Job Description Preparation
  • Job Posting/Advertising Cost
  • Interviewing
  • Background Checks
  • Qualification/Certification Checks
  • Evaluation
  • Employment Agreements
  • Onboarding
  • Training

Do you think hiring a marketing consultant to perform a marketing director role for your business at an hourly rate for a few hours a month would make more sense?

This is a win-win solution. What do you think?

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Is your Digital Marketing Strategy Aligned with your Business Goals?

digital marketing strategy

Marketing Strategies, including digital marketing strategies, can be hard to find!

Nearly half of businesses (44%) don’t have a clearly defined marketing strategy. For firms that are active in digital marketing, nearly half do not have a defined digital plan or strategy (47%).

No wonder many small businesses are struggling to understand why their online marketing campaigns aren’t delivering an ROI.

Successful businesses that are running online marketing campaigns that impact their bottom line are NOT doing it merely because their competitors are doing it too, but because they have drawn a clear path to how online marketing can help achieve their business goals.

A Marketing Audit has to be performed for you if you have a digital marketing campaign currently running or had one in the past. The next step is to consult with an expert to identify your goals, budget, benchmarks, implementation plan, and targets — producing an online Marketing Blueprint in the process.

Can a building be constructed without a blueprint? Can a building stand without a foundation? No. These principles hold true for your marketing.

Here are some variables that will shape your Marketing Blueprint:

Marketing Audit
Business Goals
Budget
Benchmarks
Consulting Services
– Strategy Recommendations
Marketing Services
Backup Plan
Targets

Your marketing needs a foundation to stand on — your business goals. You need a plan for your marketing with all of the parts working together to reach new heights in line with your goals.

Your goals could be a mix in any of these categories:

Brand Exposure
Social Media Engagement
Website Traffic
Sales Targets
Target ROI

If you are willing to spend $1,000 to $3,000 a month – or $12,000 to $36,000 a year – then it makes sense to spend at least $500 on a Marketing Blueprint to ensure a spot-on marketing campaign.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Is Blogging Dead?

blogging

Is blogging still relevant?

Yes, and here’s why.

Do you remember when the concept of blogs first started? Well, I sure do.

Back then, I remember the arguments for and against blogging. The pro-camp thought it was a great way to share ideas and content, even though content marketing was a foreign phrase. The naysayers believed that nobody would care what others had to say, and thought that blogging was simply a platform to boost one’s own ego.

Last week, a colleague of mine stated unequivocally that blogging was dead – at least for most industries – given the immense focus on various social media platforms. But I respectfully disagree with my colleague, and here’s three reasons why.

1. Blogs remain on your website.

In most cases, the main purpose of using social media is to drive traffic to your website. Of course there are exceptions to this, but most industries use social media as a source to drive their inbound marketing. You can also post your website content on your social media sites, ensuring that there are outbound links and lots of opportunities for prospects to find you.

By blogging regularly, you are providing new material to your followers, eventually creating a loyal audience and beginning to build online trust. Blogging also provides a virtual “library” of curated content that your audience can reference back to. Over time, this will increase the likelihood that people will use your products or services, as well as increase the amount of time visitors are staying and engaging on your website.

2. Long-form content.

As the use of social media has exploded over recent years, people have become used to seeing and reading the equivalent of “soundbites”. Twitter used to limit you to 140 characters with which to express yourself. Instagram is all about capturing the attention of your audience by using an image. And as for Facebook and LinkedIn, well, most people simply aren’t going to read anything longer than about four sentences.

Enter blogging. By creating a blog, you are able to take subjects and musings and expand on them. As a business, it simply makes sense to have an outlet and a repository to place more detailed content. Your readers will start to expect your content after you’ve been blogging for a while.  In fact, in my own case, website statistics demonstrate that the days that I blog have significantly more traffic than other days.

3. Search engine optimization

Once upon a time, SEO marketers would most likely have relied on tactics like keyword stuffing on your website to boost your rankings. But that landscape has changed.

Most of us are aware that Google continues to change their algorithm regularly in and attempt to head off black hat SEO tactics, and the best way to achieve good rankings is through publishing original, relevant content.

And what’s the best way to do that? Well, doesn’t it make sense to blog about content that is relevant and engaging to your audience and to share it through your website?

So if this article has inspired you to revive your blogging efforts, or even to just start blogging, remember that you will be rewarded for your efforts. Engage your audience by providing content that matters to them, ask questions when and where appropriate, and be sure to include a call to action at the end of your post asking your audience to share.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Email Optimization In 4 Steps

optimize your emails

Get better results from your email marketing.

These 4 tips will help.

There’s no denying that email marketing is here to stay. Sure, sometimes you will hear that social media has taken over, but the statistics still support email marketing as the best medium to use to get results.

So, how do you optimize your emails to ensure that they are working hard for your success?

Watch our video to learn 4 tips that will optimize your emails.

Please join us now, and be sure to subscribe to our YouTube channel so you won’t miss any of our upcoming tips.

Watch our video now, or watch on YouTube.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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Making Effective Online Ads

digital advertising

Digital advertising can be tricky!

It can also be expensive and ineffective.

But, done properly, online advertising can be extremely effective as well.

Google AdWords, PPC, social media advertisements… these are all ways to promote your business online. However, if you don’t know what you are doing, you can quickly spend too much money and get too little (or no) ROI.

That’s why we prepared this video for you.

Please join us now, and be sure to subscribe to our YouTube channel so you won’t miss any of our upcoming tips.

Watch our video now, or watch on YouTube.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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5 Tips For Happy Customers

happy customers

Do you know how to make happy customers?

Don’t scare them away.

It’s no surprise to anyone that more and more shopping – whether for products or services – is taking place online.

And as technology continues to evolve, be sure you are taking steps to ensure that visitors to your site are having a great experience to avoid sending them to your competitor.

Today, we reveal 5 tips to keep your online customers happy.

Please join us now, and be sure to subscribe to our YouTube channel so you won’t miss any of our upcoming tips.

Watch our video now, or watch on YouTube.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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