Get More Customers! Make Sure your Website is Mapped Out Along the Customer’s Journey

get more customers

Want to know how to get more customers?

Your customer’s journey goes through these stages: Awareness, Interest, Desire, and Action. There’s no telling how long they stay in one stage until they jump to the next. Sometimes, the progress takes months, and sometimes the jump is immediate.

Many websites concentrate on the ‘Awareness’ and ‘Interest’ stage without signals toward a purchase, while some focus more on the ‘Action’ stage without providing sufficient information.

At Agapi Marketing, we ensure that your website talks to your visitor relevant to their stage in the buying process. Does your website’s navigation and content address all of the needs of your potential customers in every step of their journey?

Navigational cues such as menu buttons, bread crumbs, overview of next steps, suggested readings, and calls-to-action must guide your visitors from wherever buying stage they are and on whatever page and content they are currently onto the next logical and intuitive step.

This strategy requires a deep understanding of your customer about what they need, and how you meet that need; what information in certain media formats they need to absorb to learn more about your offerings that will also resonate with their motivation. This strategy also requires getting rid of all possible barriers to buying, making the actual purchase process as smooth and satisfying as possible.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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To Hire or Not to Hire a Full-time Marketing Director?

marketing director

Should you consider hiring a Marketing Director?

To get your marketing strategy developed and performing at its optimum, you would need a Marketing Director to oversee the strategy and implementation. However, a hiring one would cost you $11,000 to $11,500 a month. This is a huge cost to deal with for most small business owners like you.

As with any HR activity, there is additional work required of you to hiring an employee.

  • Job Description Preparation
  • Job Posting/Advertising Cost
  • Interviewing
  • Background Checks
  • Qualification/Certification Checks
  • Evaluation
  • Employment Agreements
  • Onboarding
  • Training

Do you think hiring a marketing consultant to perform a marketing director role for your business at an hourly rate for a few hours a month would make more sense?

This is a win-win solution. What do you think?

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Is your Digital Marketing Strategy Aligned with your Business Goals?

digital marketing strategy

Marketing Strategies, including digital marketing strategies, can be hard to find!

Nearly half of businesses (44%) don’t have a clearly defined marketing strategy. For firms that are active in digital marketing, nearly half do not have a defined digital plan or strategy (47%).

No wonder many small businesses are struggling to understand why their online marketing campaigns aren’t delivering an ROI.

Successful businesses that are running online marketing campaigns that impact their bottom line are NOT doing it merely because their competitors are doing it too, but because they have drawn a clear path to how online marketing can help achieve their business goals.

A Marketing Audit has to be performed for you if you have a digital marketing campaign currently running or had one in the past. The next step is to consult with an expert to identify your goals, budget, benchmarks, implementation plan, and targets — producing an online Marketing Blueprint in the process.

Can a building be constructed without a blueprint? Can a building stand without a foundation? No. These principles hold true for your marketing.

Here are some variables that will shape your Marketing Blueprint:

Marketing Audit
Business Goals
Budget
Benchmarks
Consulting Services
– Strategy Recommendations
Marketing Services
Backup Plan
Targets

Your marketing needs a foundation to stand on — your business goals. You need a plan for your marketing with all of the parts working together to reach new heights in line with your goals.

Your goals could be a mix in any of these categories:

Brand Exposure
Social Media Engagement
Website Traffic
Sales Targets
Target ROI

If you are willing to spend $1,000 to $3,000 a month – or $12,000 to $36,000 a year – then it makes sense to spend at least $500 on a Marketing Blueprint to ensure a spot-on marketing campaign.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Creating And Implementing A Successful Marketing Plan

create a successful marketing plan

How do your marketing campaigns measure up?

Are you getting the results you expected?

Many business owners run random marketing campaigns without understanding the need for building and executing a proper strategy. To help those of you who are interested in DIY marketing, I have written a book that outlines the 7 crucial steps to ensuring that your marketing plans will succeed.

As a thank you for following our posts over these many months, I want to offer you a preview of this book for free. You can get the full book on Amazon.

Click below to download the first 3 chapters.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Is Blogging Dead?

blogging

Is blogging still relevant?

Yes, and here’s why.

Do you remember when the concept of blogs first started? Well, I sure do.

Back then, I remember the arguments for and against blogging. The pro-camp thought it was a great way to share ideas and content, even though content marketing was a foreign phrase. The naysayers believed that nobody would care what others had to say, and thought that blogging was simply a platform to boost one’s own ego.

Last week, a colleague of mine stated unequivocally that blogging was dead – at least for most industries – given the immense focus on various social media platforms. But I respectfully disagree with my colleague, and here’s three reasons why.

1. Blogs remain on your website.

In most cases, the main purpose of using social media is to drive traffic to your website. Of course there are exceptions to this, but most industries use social media as a source to drive their inbound marketing. You can also post your website content on your social media sites, ensuring that there are outbound links and lots of opportunities for prospects to find you.

By blogging regularly, you are providing new material to your followers, eventually creating a loyal audience and beginning to build online trust. Blogging also provides a virtual “library” of curated content that your audience can reference back to. Over time, this will increase the likelihood that people will use your products or services, as well as increase the amount of time visitors are staying and engaging on your website.

2. Long-form content.

As the use of social media has exploded over recent years, people have become used to seeing and reading the equivalent of “soundbites”. Twitter used to limit you to 140 characters with which to express yourself. Instagram is all about capturing the attention of your audience by using an image. And as for Facebook and LinkedIn, well, most people simply aren’t going to read anything longer than about four sentences.

Enter blogging. By creating a blog, you are able to take subjects and musings and expand on them. As a business, it simply makes sense to have an outlet and a repository to place more detailed content. Your readers will start to expect your content after you’ve been blogging for a while.  In fact, in my own case, website statistics demonstrate that the days that I blog have significantly more traffic than other days.

3. Search engine optimization

Once upon a time, SEO marketers would most likely have relied on tactics like keyword stuffing on your website to boost your rankings. But that landscape has changed.

Most of us are aware that Google continues to change their algorithm regularly in and attempt to head off black hat SEO tactics, and the best way to achieve good rankings is through publishing original, relevant content.

And what’s the best way to do that? Well, doesn’t it make sense to blog about content that is relevant and engaging to your audience and to share it through your website?

So if this article has inspired you to revive your blogging efforts, or even to just start blogging, remember that you will be rewarded for your efforts. Engage your audience by providing content that matters to them, ask questions when and where appropriate, and be sure to include a call to action at the end of your post asking your audience to share.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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10 Secrets For Forum Marketing

Forum Marketing

Does forum marketing really work?

Well, it does if it done properly.

We are all familiar with the concept of forum marketing. Sharing your content over a number of forums helps gain traffic, leads and conversions. But it has to be done properly.

Simply put, forum marketing is a type of content marketing that focuses on specific subjects.  The people who join a particular forum often do so, so they can get access to more detailed information about a given subject. This allows an opportunity for brands to tap into these groups and grow their online community.

The following six points can help you use forum marketing to help grow your small business.

  • Find where your customers are engaged. The easiest way to do this is do a keyword search on topics of interest to your clients.
  • Join the forum as an individual, not as your business.  People like to engage on these forums with other people, even though you will be able to promote your business on the forum
  • Read the rules!  Most forums have some strict rules around promotion, so make sure you are coloring inside the lines so you don’t have your posts removed – or aren’t banned.
  • Complete your profile.  You can usually put in information including social and website links. But don’t go overboard.  Think of a couple of lines – an elevator pitch – that describe you do.
  • Add a signature.  Depending on the forum, having a signature may be tied to how long you have been in the forum.  Follow the rules and try to stay consistent with the “theme” that others are using.
  • Add value to the forum.  Don’t use it for blatant self-promotion.  Engage in discussions and give some insights to other forum members.

Download our complementary guide for more ideas.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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A Perfect Referral Strategy In 6 Steps

referral business

Looking for referral business?

Who isn’t?

It’s common knowledge that referral business is great for your business on many levels. First of all, there is the fact that you are being recommended by someone who has already done business with you and has developed a trusted relationship. This alone speaks volumes to the new prospect, as there is already an inherit level of trust. Secondly, it results in deeper an longer lasting relationships.

We also have seen the statistics about how much it costs to get a new client, vs. the cost of keeping a client. Referral business, although not without some cost, is more about an investment of time than money.

Today, we reveal our simple, 6 step strategy to gaining referral business. Here’s the blueprint:

Step One:

Identify the top 10% of your higher-level clients who you believe would be open to giving you a referral. (Try to keep the numbers below 50, as managing more in any one campaign can be difficult to manage properly). In some cases, you many have already received one or more referrals. And don’t make the mistake of automatically adding your biggest clients based on revenue alone. You want to make sure these are clients who you think are most likely to provide referrals.

Step Two:

In the first month, mail these clients a simple gift, like a Starbucks Coffee card. Be sure to include a handwritten note saying something like, “Thinking of you. Your next cup of coffee is on me.” When mailing this gift, be sure to address the envelope by hand as well, and use a stamp on it, not your postage meter. This demonstrates personal attention and thought.

Step Three:

In the second month, mail them some information related to services or products that you think would be of interest to these folks, based on their individual history with you and your business.

Step Four:

In the third and fourth months, simply repeat steps 2 and 3.

Step Five:

In the fifth month, pay an impromptu visit to these clients to hand deliver a different simple gift. Try to find something that relates to your clients’ interests or hobbies. It needn’t be expensive; it’s the thoughtfulness that counts. Don’t overstay your welcome. As these are unplanned visits, keep them to about 10-15 minutes in length.

Step Six:

Keep working this program for the balance of the year, but in the fifth to sixth month, start asking these clients for referrals. You can do this in person or on the phone.

This process should result in tons of referrals, and you are likely to net about half of them as new clients.

The following year, keep those referring clients on a quarterly “maintenance program”, ensuring that they stay loyal to you. Then, identify another group of clients and run them run through this same program. .

This specific strategy dovetails perfectly with the ideal concept of a client service model that continues to add value and build business friendships. By mixing the components of added value and business friendship and respect, this program should keep you in referrals as long as continue to implement it.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Understanding Analytics – Part 5

time on page

Interpreting “Time On Page”.

What exactly does it mean?

Another analytic that can be difficult to interpret is that of “time on page”.  At first glance, it may seem obvious, however if you look a bit deeper, you will find that the numbers can be misleading.

Our final instalment of this series will help you understand what this analytic does and doesn’t tell you about visitors to your website.

Watch today’s video to learn more.

Please join us now, and be sure to subscribe to our YouTube channel so you won’t miss any of our upcoming tips.

Watch our video now, or watch on YouTube.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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Understanding Analytics – Part 3

Desktop Vs Mobile

Desktop vs. mobile.

What these analytics tell you.

Where is most of your traffic coming from? And which of these sources converts better?

These are the questions that are addressed in today’s video.

Watch today’s video to learn more.

Please join us now, and be sure to subscribe to our YouTube channel so you won’t miss any of our upcoming tips.

Watch our video now, or watch on YouTube.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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