How to Make Your Website More User Friendly in 3 Easy Steps

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There is no arguing that a website is a must for your business.

But if your website isn’t user friendly and is not engaging visitors, you’re wasting your efforts.

Creating and maintaining a site that is pleasing to your visitors will greatly enhance your business by appealing to your existing clients and attracting more business prospects, eventually enhancing your bottom line.

Follow these 3 steps and you should be well on your way to providing a website that is attractive and engaging for your visitors.

1. Keep your content concise, paying close attention to it’s readability.

Content is the biggest influence on visitors to your website. By providing content on a regular basis that is current and easy to read, you are not only making your site more user friendly, but you are also more likely to have your visitors return and share information.

Make sure that your content is easy to peruse. Most internet users scan content rather than reading all of it. Formatting your content by keeping the paragraphs short, using tables or columns will assist in the readability factor. Breaking up text through the use of bullet points, headings and sub-headings will also make it easier for your visitors to find the key points of your message.

Ensuring that your content is provided in a visually pleasing manner will also improve the visitors’ engagement. Watch for things like finding the right contrast between your site and the content. Don’t let the background color overpower the content.

Also pay close attention to white space. Too little, and you risk ‘tiring’ your visitor and they will simply leave your site without reading your message.

Improper font usage is another error that can cause subliminal fatigue in your visitors. Keep your fonts clean and easy to read, and note that san serif fonts are easier to read online, while serif fonts are more appropriate for printed materials. Avoid using more than 2 or 3 fonts per design, using highlighted or bold keywords or links instead.

While we are on the subject of links, be sure to test all your links to ensure that they are working. Broken links are not only confusing but are also unprofessional, making a negative impression and lowering the credibility of the content you worked so hard to provide. Review your links from time to time to make sure that they have not broken and continue to point to the appropriate pages.

2. Make navigating your site simple.

This simple step is one of the easiest and best things you can do to improve the appeal of your site. Creating navigation that is clear and clutter-free makes it easier for your visitors to find information and they are therefore more likely to dig deeper into your site. Limit the number of menu items as much as you can, while still ensuring that visitors can find salient information.

When looking to improve navigation, check your layout first. If the layout is cluttered or confusing, you will lose visitors. You can highlight specific pages to make them more visible, or include a call-to-action at the top of the site.

Also, the placement of the navigation menus are very important, so be strategic. The best place for the menu is either at the top or the left-hand side of your site. Regardless of which of these 2 choices you use, be sure that the navigation is above the fold – keeping in mind the use of mobile devices as well.

3. Be sure your site loads quickly.

The online experience has impacted our attention spans. More and more, visitors are looking to get information quickly, and are impatient with websites with long load times. Don’t risk losing potential business simply because your site takes too long to come up! Your site should ideally load within 4 – 6 seconds. Besides that, long load times also negatively impact search rankings.

Some of the things that slow down your site’s speed are large videos, photos, and flash files. Although multimedia elements can certainly engage a visitor, they take a long time to load, and you risk losing the visitor before they ever get to it. Consider minimizing the use of these elements on your site, and opt to link to them externally from within your site.

When you do use images on your site (and, of course, you should have some visual elements!) compress them for web use and be sure to use the right file type.

Following these pointers will help you keep your site user-friendly and ensure that people come back – as well as share your site with their friends. Your attention to your website is the difference between a ‘so what’ experience for you visitors and a ‘what’s next’ reaction. By taking the time and a little effort, you can achieve great results from your site, turning it into a powerful promoter of your business.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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The Challenge of Time Management: 7 Tips To Help…

time management

Time Management…

In order to be efficient in your business, mastering time management is essential. It can be difficult to establish and follow good time management skills, but by creating few simple habits, you can conquer this challenge and become more proficient and more profitable in your business.

Of course, sometimes disruptions arise that can’t be avoided. But following the tips listed below should help you gain control of your time:

1. Keep Track of Your Time:

Do you know how your time is currently being used? If you don’t know how you are managing your time now, you won’t know where and how to better utilize it. Track your time for about 2 weeks, keeping to your usual routine, including everything you do in your day from start to finish. Read more

Are Your Website Visitors Engaged?

website visitor engagement

Engaging you website visitors.

No, we’re not talking about tying the knot here. Is your website pulling your visitors in and providing them with reasons to explore?

Pretty websites are easy to create. But if the site isn’t engaging visitors, well… is it really worth anything or is it just wasting everyone’s time?

The main purpose for any website that is being used to build and promote a business is to draw visitors in and propel them to interact with the site. Without engagement, your visitors will leave and never come back. You need to give clients and prospects a reason to come back to your site, and the only way to do that is to encourage engagement.

So just how do you get your website visitors to do what you want while they are on your site? By creating a site that encourages engagement. Without engagement, your visitors won’t buy from your site, they won’t share your information about products and services, they won’t sign up for your newsletter, and they certainly won’t come back.

There are lots of ways to increase visitor engagement.

Design and appearance of your site is one important factor. If your site is muddled or too busy, the visual effect will turn visitors away. Clean design is important to make the site welcoming to your clients and prospects.

Be sure to watch your wording. This applies not only to your content, but also to any sign up forms you may have on your site. After all, the best engagement is to capture the names and email addresses of your visitors.  When developing your opt-in’s test the wording. Also, be sure to remove any questions that can be answered ‘no’. Once ‘no’ pops into a prospects head, they will disengage, i.e., leave your website – the exact opposite of your intent.

Another thing you can include on your site to encourage and increase engagement is a blog. Providing interaction with prospects and clients on a regular basis through a blog gives them a reason not only to continue to come back to your site, but also to share your information with their circle of influence. Make sure your blog is relevant, current, and informative.

If your business is such that it necessitates more immediate interaction with clients’ and prospects’ questions, you might want to consider adding live chat. Several platform options exist, and this could give your company an edge over your competition. If live chat isn’t really an option for your business, be sure to give excellent customer service. There is no substitute for great customer service.

And what about video? This means of communication is becoming more and more popular as it engages visitors on a more personal level. Even if you, like most of us, are a bit camera shy and uncomfortable in front of a webcam, consider doing a number of short videos to promote your business and let people get to know you and your team a bit better. And, trust me. I speak from personal experience – it does get easier the more you do it!

Surveys are also a good tool to use for visitor engagement. People love to be asked their opinion, especially if they can respond in a non-threatening environment.  When creating your survey, be sure to include some open-ended questions that will obtain more information than a simple ‘yes’ or ‘no’ response. Consider offering an incentive to your visitors for completing the survey to attain more participants.

Another technique that is gaining popularity is the exit poll. Similar to a survey, they typically ask only one question when a visitor is leaving a website. The most effective exit polls focus on objections that a visitor may have, such as ‘What prevented you from purchasing from us today?’

So what’s the bottom line?

By now you are starting to understand just why visitor engagement is so critical to growing your business online. A boring site that does little or nothing to engage visitors and encourage them to interact is actually detrimental to your bottom line. And, as you have read, it doesn’t really take too much effort to implement techniques and strategies that will improve your visitor engagement. Using the tools described in this article – and there are many others out there as well – will enrich your visitors’ experience, converting more browsers into clients.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

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Top Ten Marketing Mistakes: No. 1

video series

Well, we’re here!

The countdown on our video series The Top Ten Marketing Mistakes Small Businesses Make has come to its completion with today’s video, Mistake No. 1.

As a business owner, are you guilty of trying to do everything yourself? Do you feel like you are juggling too many things and, as a result, some areas are performing less than expected?

Marketing Mistake Number 1 will identify for you what happens when the small business owner neglects to understand how critical the commitment of specific resources can be when attempting to execute a marketing program.

We hope that you have enjoyed this series and have realized some value from watching it. If you have friends, relatives, or colleagues who might also appreciate the tips presented, please be sure to share the information with them. We are already preparing our next series, so be sure to stay tuned and check back with us! Thanks for watching our series.

For now, watch this video to see the Number 1 Marketing Mistake.

Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Top Ten Marketing Mistakes: No. 2

video series

Budgets.

We continue our countdown on the Top Ten Marketing Mistakes Small Businesses Make with Mistake No. 2, which speaks to the issue of budgets.

This video will explain why it is so important to establish – and follow – a realistic marketing budget. Expenses can easily get out of hand if a business owner fails to do this! On the flip side, the failure to budget an appropriate amount of time, money and resources can cause the failure of a campaign, wasting the investment and creating the false belief that the campaign itself was the cause of the failure.

Watch this video and learn just how important it is to avoid making this mistake in your marketing efforts.

Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Top Ten Marketing Mistakes: No. 3

video series

Are your campaigns working?

One of the most common issues small business owners have with marketing is that they see it as an expense rather than an investment. And this can be true if the marketing campaign is not properly managed, resulting in little to no ROI.

In our video today, Mistake Number 3 of the Top Ten Marketing Mistakes Small Businesses Make series, we look at why it is so important to review and evaluate your results upon the conclusion of your marketing campaigns. Neglect this step at your peril!

Watch this video now to see the importance of avoiding this mistake.

Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Top Ten Marketing Mistakes: No. 5

video series

What do you know about corporate branding?

Is it something you are paying attention to in your business or is it something that only the ‘big guys’ engage in?

We continue our video series “The Top Ten Marketing Mistakes Small Business Make” with Mistake number 5 today, which discusses the importance of a consistent brand.

What this video and find out how important it is to create and maintain a brand for your business, and how avoiding this mistake can help you achieve better marketing results.

 Watch our video now, or watch on YouTube:

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

 

Top Ten Marketing Mistakes: No. 6

video series

Communication!

Okay, so we have been writing about our video series “The Top Ten Marketing Mistakes Small Business Make” for a few weeks now and today we are live-streaming the next video in this series:  Mistake Number 6.

Hopefully, you have followed along with the series and are apprised of the 4 mistakes we have already discussed.  As you will see, neglecting to avoid one mistake can often, if not always, cause you to make other mistakes.  This video will address using the appropriate tools to communicate with your clients and prospects, and how this decision is predicated on avoiding making mistake number 10.

Are you using the right communication methods and tools to attract and retain your prospects and clients?  Watch now and see…

Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Top Ten Marketing Mistakes: No. 8

video series

Today, we continue our series on the Top Ten Marketing Mistakes That Small Businesses Make.

Without giving too much away, this video will point out how to avoid making the same marketing mistakes over and over again.  As Einstein said, “Insanity is doing the same thing over and over again and expecting different results.”

Keep this in mind while watching this video. 🙂

 Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Top Ten Marketing Mistakes: No. 9

video series

Do you identify with your clients?

After our technical issues on Tuesday, we finally got our video uploaded and it looks like lots of you have already had the chance to view it.  We’ve been receiving some great feedback about what has been presented so far, and we are excited to continue to share more with you.

With that in mind, and considering it is Thursday, here is the link to our next video describing mistake number 9 of our series.  Enjoy!

Oh, and sorry for the abrupt ending to this video – looks like all of our technical glitches haven’t quite been ironed out.  🙂

 Watch our video now, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

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