Tag: business

Are You Invested In Your Business?

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invested in your business

The inspiration for this article came from a conversation I had the other day with a family member.

This person is looking for employment, primarily in sales. He has responded to several ads and, although he has heard back from a good number of them, none of them have proven to be enticing.

Why, you might ask?

Well, simply put many of these businesses are looking to hire independent salespeople but are not willing to provide enough incentive to make it worthwhile.

Independent salespeople are, by definition, just that – independent. And with this independence does come some responsibility for absorbing your own expenses.

But when a company expects the independent sales rep to absorb all the risk with potentially little to no reward, there is little balance between employer and contractor and little incentive to jump into the deep end.

A truly effective relationship between a company and their independent reps is based on mutual respect, level expectations, and for both parties to be invested in the process.

Independent reps must expect that there will be some risk involved in accepting the role. Each person must be comfortable with the level of risk that they are willing to accept, based on what they expect in terms of results.

While some positions require some level of financial commitment from the independent rep it would be fair to say that all of them require a level of commitment. These reps must be prepared to invest a certain amount of time and energy into any role. The amount of money, time, and effort should be clearly delineated at the time of engagement, and mutually agreed-upon by both the company and the rep.

It is equally important in this equation that the company is invested in their rep. Keep in mind that these individuals are out there representing your business, and if they feel that they are being mishandled or mistreated, is it reasonable to expect that they will give their best and represent your company in the most favorable light?

Businesses must be fair when looking to bring on independent representatives. As a small business owner, I understand the value of hiring independent reps. It is a way of managing expenses while growing your business, when done fairly and properly. But to expect an individual to invest significant cash as well as time and energy, with no support of any kind from the business, creates an uneven playing field and a potentially toxic environment.

Don’t risk your businesses reputation. Be fair to employees and independent contractors alike, and your business will thrive. Take advantage of others at your own risk.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Six Questions to Measure Your Brand

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measure your brand

How is your brand perceived?

Presenting a unified brand – one that resonates with clients and prospects – is perhaps the number one element that will determine the success or the failure of your business.

As mentioned in previous articles, a brand is so much more than simply a logo. Your brand should define your company; what it represents, the guiding principles, and how you do business. It is a combination of colors, logo, and a clear representation of your core values.

When considering your brand, consider these following six questions to ensure an accurate depiction of your business.

1. How do clients and perspective clients perceive your company?

This is perhaps one of the most important factors. How your clients and prospects perceive your company will determine their interest in doing business with you.

2. What words would they use to describe you?
From time to time, ask your clients how they would describe your company. Also, you could consider an online poll to reach prospective clients and gauge their response.

3. Do those words match the way you want to be perceived?

Once you have the feedback from your clients and prospects about how they describe your company, compare their responses to what your intention is with your brand.

4. Does your brand appear trustworthy?

More and more, business is being done online. You must be sure that your brand is able to convey that you are trustworthy. But also remember that your off-line presence is just as important, so be sure to develop your brand to show authority and that your company can be trusted.

5. Would they recommend you?

One of the most important ways of marketing is that of word-of-mouth. Aside from the fact that it is the least expensive type of marketing, it is also more likely to create a better relationship with new clients due to the implied trust from the person who is recommending you. When reviewing your brand, engage your clients and ask them if they would consider recommending your business.

6. What do they like and dislike about the way you present your product or service?

Another key question that will help develop a strong, trustworthy brand is to ask your clients what they like-or don’t like-about how you are presenting your products or services in the marketplace. People like to do business with “winners”, so determining how you are seen through the eyes of your clients is critical.

Whether you are just starting your business or re-branding your business, keep these six questions in mind to help develop an identity that has strength and authority.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Make Your Hobby A Business – Podcast

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turn your hobby into a business

Today, we wanted to provide our webcast about turning your hobby into a business available to you as a podcast.

We had lots of great feedback to our webcast, but we understand that you may not always have time to watch a video. So listen in now, or download the podcast and see how you can start building a business from your hobby today.

Listen here or download our podcast:

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Why You Need A Business Plan – Part 2

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why you need to create a business plan

“If you fail to plan, you are planning to fail!”

This quote is attributed to Benjamin Franklin.  And it still proves to be true.

Today, we’re posting the fourth installment of our Entrepreneur Series, Part 2 of the discussion on why you need a business plan.

Join us now as we continue our discussion about why you need to create a business plan and why it is so critical to your success.

Watch our video here or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Why You Need A Business Plan – Part 1

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why you need a business plan

Do you have a business plan for your business?

It’s been about a month since we posted a link to the Entrepreneur Series that we are working on with Frank Thomas, of the Small Business Tips Show.

Today, we’re posting the third installment of this series, and it’s all about a business plan.

When recording the webcast on this topic, Frank and I quickly discovered that it is a topic that requires a lot of depth and a lot of discussion. Rather than just skipping over some high points, we decided to create a two-part series.

Now, I know there’s been some talk lately about whether you actually need a business plan or not. But, call me old-fashioned, I still maintain that your business plan provides the foundation upon which your business is constructed.

So check out part one now…and stay tuned. We’ll be posting part two in a couple of days.

Watch our video here, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Choosing The Right Social Media Platform

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social media

In our last article, we discussed how technology and social media have changed the way we communicate and how we market our businesses.

As technology evolves, the way we communicate also evolves, and social media is a prime example of this.

It appears that social media continues to be a popular choice for businesses, as it has proven itself to be a highly effective way to reach prospects. So now, more than ever, it’s important to position your business through at least one social media platform.

A recent study showed that as of January 2016, over 70% of folks in the United States had at least one social media profile. And it’s predicted that by 2018, the number of worldwide users will increase from 2.1 billion users to 2.5. Currently, Facebook claims over 1 ½ billion active monthly users, with YouTube posting and even 1 billion, an Instagram claiming 400 million.

Clearly, with the number of people on the various social media platforms, it only makes sense for you to ensure that your business is connected to at least one of these platforms.

Which raises the question – what platform, or platforms should you be on?

It doesn’t make sense, from a time or budget perspective, to choose too many platforms or to choose them randomly.

What is it that your company does? The social media platforms that your company should be on depends on your niche, as well as your target audience. Are you B2B, or B2C? Does your product or service lend itself to images? If so, an application such as Pinterest, Instagram, or Facebook would be a good choice or your business. On the other hand, if you specialize in a specific product or service selling to other companies, an application like LinkedIn would make more sense.

One of the advantages of using social media to reach your target audience is that it is relatively inexpensive. There are a number of free tools out there, such as HootSuite, that can help you schedule updates and posts to your social media platforms, allowing you to create content for posting ahead of time. Of course, these applications also have premium versions at a cost, depending on your requirements. There are also several companies that will manage and monitor your social media on your behalf, but unless social is a big part of your final, you should be able to manage this yourself, at least in the early days.

One of the biggest issues with social media is that, although it has become more and more integrated into our lives, it is still very difficult for businesses to measure their return on investment, or ROI.

My response to this issue is that you have to be clear with social media marketing, just like every other type of marketing, what exactly it is that you are looking to measure. What is your goal? Is your intent to use these social media platforms to drive website traffic, develop broader exposure for your business, or are you looking to make sales through the platform?

Social platforms are equipped to provide you with analytics. You can find out how many people have been exposed to your posts, how they are responding to them, as well as how many people are clicking on your website links. By taking a look at the analytics, you can find out what is the best time of day to post to reach your target audience, as well as which platforms are performing the best for you.

Be sure that if you take the time to develop social media profiles for your business that you do not waste that effort by ignoring those channels. Create a calendar, or at least make a commitment to post on a regular basis. Whether it is once a week or twice a day, be sure that you commit to this schedule and maintain it. Your followers and prospects will begin to anticipate your posts, and your audience will grow.

Also, remember that social media is about being social, not just about your own products and services. Be sure to interact with the people you are attracting to your platforms, and include posts that will be of interest to your followers, even if they are unrelated to your business.

Creating your social media profiles may be free, but remember that, just like everything else, there is still a cost attached. In order to be effective, you’ll have to invest some time and perhaps a bit of money into it to make sure that you are not wasting your efforts.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

3 Reasons You Shouldn’t Ignore The Homepage

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homepage

Reports of the death of the homepage have been greatly exaggerated.

Once upon a time, the homepage was a valued part of the website. It served as the gateway to the company’s brand and was the driver of client engagement. In fact, it was so important that some companies had designated employees to manage their homepage.

Then everything changed. Along came our new best friends, “search” and “social”.

For several years now the way information is found over the Internet has evolved dramatically. Google, the dominant search engine, has continued to create more and more intuitive ways for information to be searched online.

Let’s add in the rise in social. Hundreds of social sharing platforms now exist, with the major players maintaining a stronghold on users and engagement. Indeed, in some instances, these social platforms have created entirely new ways for brands to engage with clients and prospects without them ever having to visit company’s homepage.

Thanks to leaked data from the New York Times in 2014 that showed a plunge in its homepage visitors, it soon became a commonly accepted belief that the homepage had lost its value.
Based on recent data, it has been found that as little as 5% of website visitors actually enter through the homepage, with the other 95% landing on specific pages that are mentioned via search or social media postings. This has led to marketers focusing their efforts in these areas, and rightfully so. However, ignoring the importance of the homepage can be a detriment, as it still serves an extremely valuable segment of your client and prospect pool.

Check out the following three reasons why you should not ignore the homepage:

1. Visitors to your homepage spend more time on your site.

Visitors who enter your website through the homepage signify loyalty to your brand. Based on some recent research, although only 5% of visitors come through the homepage, they actually account for 50% of all page views. This same data shows that visitors entering from search and social only view an average of three and 1.8 pages respectively per session, while visitors who enter from the homepage are more likely to view 10 to 30 pages per session. Research has shown that the longer people engage with the brand’s content, the higher the conversion rates, the larger the purchases, and the better the loyalty.

It’s true that “everything old is new again”. Companies are now starting to recognize that their homepage offers the opportunity to improve engagement with occasional visitors and convert them to loyal users. A corporate homepage is easy to personalize to provide visitors with content that will encourage them to engage, based on their interests.

2. Homepage visitors are interested in a wider range of information and offerings.

It makes sense that those visitors to your website who entered through social media or search results are there for one thing: to check out that article or product that was shared via social media postings. The visitor drops in to check out the article and then immediately leave your site.

When a visitor enters through the homepage, it is generally because they are looking for a number of articles pertaining to a specific issue. They usually have a broader scope of interests, making it easier for companies to showcase their content. Viral content, such as that shared on social media platforms, is most likely clicked on because of a compelling headline, whereas articles found on a homepage are more likely to be clicked on because of the topic.

Many publishers are beginning to recognize and knowledge that the homepage has been ignored and is largely an untapped resource. By curating content on a homepage, your business can provide visitors with the most recent and relevant articles, making it easy for them to find those topics that interest them. While search and social can deliver a visitor to your website, a compelling homepage can encourage an ongoing relationship.

3. Check your website statistics. Homepage traffic indicates your marketing successes.

There are three things to focus on when it comes to your website: developing an audience, acquiring new users, and existing client engagement.

Perhaps one of the most difficult challenges today is getting the one-time visitor to return to the website for more information after they checked out that article that they found on social media. Measuring the number of visitors who end up on the homepage after finding the site via search or social is a good indicator of how well those campaigns are performing.

Investing in a well-designed, thoughtful homepage is simply good business. Although it may not pull the traffic numbers, there are other ways to measure its value. And experience has shown that a great homepage experience can deliver an extraordinary result that search and social simply can’t produce.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Entrepreneur Series – Paralysis By Analysis Podcast

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paralysis by analysis

Last week, I posted an update to the Entrepreneur Series, presented by Frank Thomas of the Small Business Tips Show and myself.

The episode was entitled “Paralysis By Analysis“ and we spoke about how small things can become big obstacles in moving your business forward.

Today I am posting a link to the podcast of this episode so those of you who don’t have the time to watch the video can download it and take it with you.

I hope you find it inspiring!

Listen here or listen to the podcast.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Are You Content With Your Content?

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content is king

The English language is a funny thing, isn’t it?

Many words, depending on their pronunciation, have different meanings. The word “content” in the title of today’s article is a great example of this.

To be content is to be satisfied, or happy with the current state of things. And content is also the substance of something, such as a book, website, etc.

So, back to my question: are you content with your content?

We all know that to attract prospects and clients, we have to engage them. One of the best ways to engage them is through content. But not just any content. You have to provide something of value to them, something that stirs emotion and reaction and stimulates their desire to know more.

Many business owners, although great at delivering their product or service, don’t really understand the value of providing good content on a consistent basis. Keeping your clients and prospects interested is the key to keeping them engaged.

Now, I understand that as a small business owner you may not see the correlation between the service or product that you sell and simply writing about it on your website or blog. But just think about this for a minute; if you can provide insights and help educate your client or prospect, what would you expect the result to be?

Consider your own behavior as well. If you are researching something online, do you simply find a provider and run out and purchase from them, or you check out a few different sites and interact more with those sites that are providing a more personalized experience?

We all like to do business with people we like, know, and trust. In our current world of electronic communication, it can be difficult to establish and build that relationship. Therefore, it helps your prospects and your clients understand and trust you and your business by learning about you through your content.

There are many ways that you can provide content as well. Consider sending an online newsletter to folks who subscribe to it on your website. Think about writing articles about topics that are pertinent to your business and posting them on a regular and consistent basis to your website. Determine which social media platforms your clients and prospects use, and post updates and interact with them regularly there. If you are camera shy, get over it and make a few short “how-to” videos, explaining certain processes on a YouTube channel that you set up and link to your website.

These are just a few examples of simple ways to interact and build trust with your clients and prospects. If this is an area that you aren’t comfortable with, consider outsourcing this service. You will find that you will gain a huge advantage from that small investment.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Entrepreneur Series – Episode One

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entrepreneur

Welcome! Today we are posting our introductory video for our new series for entrepreneurs.

As you know, I am a regular co-host on the Small Business Tips Show with Frank Thomas. We have developed a number of podcasts and webinars designed to help small business owners build a successful business. Out of this process, we discovered that many of you were looking for something that would help identify and walk through the steps required to build, maintain, and grow your business. Our answer was to create the Entrepreneur Series, and today we start with the ‘Jumpstart” video.

In this first video, we do a high level overview of the issues we will be presenting in the series. We discuss how roadblocks jump into the way, and how to overcome them. In our future videos, we drill down and dissect each component, so enjoy this video today, and be sure to check back as we publish the rest of the series.

Watch our video here, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

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