Tag: building your business

The Importance of Customer Lifetime Value

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measuring customer lifetime value

Measuring Customer Lifetime Value is an important metric for your business.

When starting a business, it’s easy to overlook some of the more important details once you start getting a customer base. Most businesses rely on getting as many customers as they can as cheaply as they can. This may have been the way to do things in the past, but now things have changed.

So what is Customer Lifetime Value? CLV is something that all big businesses focus on because of its importance. It is the measure of dollars coming in from a customer over the entire relationship with that customer to the business. However, since you cannot speculate how long each customer you have will stay loyal to you, you look at it over a certain period of time. Once you start doing this, the data you collect can show you some fascinating things.

One of the things you might find is where your marketing efforts fell short compared to one customer over others. The other thing measuring Customer Lifetime Value can do is help you refine your marketing strategy so that you are targeting the right customers.

There are many benefits that come from analyzing Customer Lifetime Value including maximizing your return on marketing campaigns, helping to identify and reward those customers who are loyal, and managing your customer relationship as a monetary investment instead of counting them as a number.

Huge industry leaders in eCommerce are outperforming all the rest because of their focus on retaining customers. Some eCommerce giants are reporting 60-80% retention rates while others are reporting only a 20% rate!

Do you want to learn more about CLV?

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Grow your Potential Customers: Extend your Brand’s Reach to a Targeted Audience on Facebook and LinkedIn with $200.

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sponsored posts

$200 can grow your brand’s reach with boosted and sponsored posts.

Did you know you can extend your marketing messages beyond your existing followers and connections on Facebook, LinkedIn, and other channels through boosted and sponsored updates?

We recommend performing a test either on Facebook or LinkedIn.

The first step is to get a Facebook Business Page or a LinkedIn Company Page created for you, compose and publish a post, then ‘boost’ that post.

We advise that the post be linked to a landing page on your website where they can sign up for more information so you can capture their email addresses.

For Facebook, we can select your boosted post audience to target by country, age, gender, and interests. For LinkedIn, we can choose the characteristics of your audience you want to target by country and title or job function.

With a test budget of $200, you can reach at least 30 to 50 thousand people seeing your message and brand (impressions) on Facebook, while on LinkedIn, you can reach approximately 7 to 9 thousand decision makers.

Now that’s powerful!

Imagine reaching out to a huge number of people who might be interested in your products or services with specific demographics without having to know who they are, their email addresses, and phone numbers!

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Follow-up with your Potential Customers through Ad Retargeting

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Get your potential customers back using ad retargeting.

When it comes to remarketing, some businesses have no idea what it means, or the benefits that it can bring by getting visitors (who left your website empty-handed) back to your website and purchasing what they were looking for.

It is important for a business to take every advantage that there is to convert a potential customer or client into a happy and satisfied customer. But this isn’t the only benefit of remarketing.

In fact, you can get some pretty interesting data by showing different ads to a customer who leaves your website and goes to another website.

This type of remarketing can serve to the visitor a reminder that they are looking for a certain product or service, and if they are moving around the web looking for this product or service from someone else, there is a good chance they might see your ad and return to convert. For example, you could show a different ad group to visitors who leave your website with a discount if they return to get what they were looking for. This strategy works so well that you are likely to see a 2-3 times increase in click-through-rates for these ad groups.

It might sound like a complicated process, but if you are already using Google AdWords, then you can take advantage of Google Ad Retargeting. These ads will be shown on other websites through the Google Content Network which are amazingly effective.

The benefits of a solid remarketing campaign strategy, and having Google Retargeting setup correctly are huge. The benefits range from having your ads in front of people when they are finally ready to buy, a much larger scale reach as these ads are shown on over 2 million websites, and much more efficient pricing, easier ad creation, and so on.

And there are many different ways to remarket with Google Adwords besides this. There is video remarketing, remarketing for mobile applications, having remarketing lists for search ads, and email-list remarketing which works by uploading your list of email addresses you have collected from your visitors.

When anyone on this list is signed into YouTube, Google Search, or Gmail, they will see your ads.

If ad targeting or remarketing is something you haven’t been doing, then don’t wait a minute longer to get started.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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How To Make Your Business Stand Out from the Crowd

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stand out from the crowd

Making your business stand out from the crowd!

SEO is a great marketing tool. Social Media is a great marketing tool as well. You have Facebook, LinkedIn, Twitter, YouTube, Instagram, etc. at your disposal.

Many businesses fill their feeds with discussions about how reliable and celebrated their products or services are. Many have the persuasive copy needed to convince people to buy from them.

All of these tactics are good. Nonetheless, self-promotion alone is not enough to make yourself known to your target market. This is where Reputation Marketing comes into play.

Reputation marketing is about building a positive online reputation, which allows you to use that stellar reputation to gain the trust of your target customers.

With reputation marketing, you now have more authentic content. Content that draws people’s attention to how reputable your business is!

As your customer is contemplating their next purchase, they go through a process to decide if they want to buy. Some of these stages include Awareness, Interest, Desire, and Action. For some, this process is instantaneous, and for some, it could take months. Your reputation and reviews can help them jump into action!

Use reputation marketing to validate your potential customer’s decision to buy from you!

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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To Hire or Not to Hire a Full-time Marketing Director?

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hiring a marketing director

Should you hire a marketing director?

To get your digital marketing performing at its optimum, you would need a Marketing Director to oversee the strategy and implementation. However, a Marketing Director would cost you $11,000 to $15,000 a month. This is a huge cost to businesses, especially for most small business owners like you.

As with any HR activity, there is additional work required of you to hiring a Marketing Director.
  • Job Description Preparation
  • Job Posting/Advertising Cost
  • Interviewing
  • Background Checks
  • Qualification/Certification Checks
  • Evaluation
  • Employment Agreements
  • Onboarding and Training

Do you think hiring a marketing consultant to perform a marketing director role for your business at a rate of $125 an hour for a few hours a month would make more sense?

This is a win-win solution. What do you think?

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Organically Building Your Brand: Content Marketing on Linkedin

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content marketing on linkedin

How to build your brand with content marketing on LinkedIn.

LinkedIn has many marketing tools that can be used to grow your business. Using these tools to raise awareness for your business, its credibility, and its impact will put you on the path to building your brand in an organic way. Here is a brief guide on some of these tools and how they work.

LinkedIn Company Page

Catch the eye of your prospective customers with a Company Page. It should be a place where you can engage your target audience with things relevant to them such as links to your best white papers, e-books, case studies, how-to content and thought leadership content. Your Company Page should spread your company’s overall message by publishing content you know your target audience will want to see.

Showcase Pages

You love your business and think of many different parts of it as equally important in their own ways, but does your audience know that? Showcase pages are for creating a distinct platform for each aspect of your business that has its own message to share with its own target audience. By giving each part of your business its own distinct voice, you can extend your LinkedIn presence to reach the audience it needs to reach.

Long-form Posts

Should you go long on LinkedIn? The answer is yes! Publishing long-form content can position you as an expert and thought leader on the subject, giving your business credibility and authenticity. Another benefit to writing your own posts is giving a chance for like-minded professionals to interact and contribute while simultaneously spreading your message. If your post becomes a hot topic of discussion it will be a trending topic where it can be distributed and recommended to a much broader audience, giving you even further reach than before!

These tools and more are part of a larger LinkedIn toolbox that can help your business grow in an impactful way.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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How Accreditation by the Better Business Bureau Increases Sales

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How Better Business Bureau Accreditation Builds Consumer Confidence

The Better Business Bureau is a non-profit accrediting organization that gives its stamp of approval when a business meets high standards of quality, responsibility, and trustworthiness.

So why is this BBB logo so important? Recent studies have shown that 8 out of 10 consumers recognize the BBB seal, and when they see it displayed on a website or business, it instills confidence and trust.

And those consumers are likely to purchase based on this. Reviews are important online, but 90% of consumers don’t bother hunting for a lot of reviews and will read less than 10 reviews before forming an opinion.

Most of those consumers are going to go right to the Better Business Bureau first. And sometimes that one review is enough to make their decision. But what if your business is not accredited? This could actually hurt your business as becoming accredited shows that you’re a company that is accountable and can be trusted.

And a company that is trusted, makes more profit.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Marketing Hype And The ICO – What You Need To Know

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ico

The media has finally caught up with the crypto-world and now cryptocurrencies and ICO’s are getting attention.

But what is an ICO? And what can you believe about the marketing hype?

First of all, an ICO is to the crypto-world what an IPO is to the traditional stock markets. They offer an opportunity for a business to raise money, but instead of shares, investors purchase tokens.

As described in Nasdaq.com:

An Initial Coin Offering, also commonly referred to as an ICO, is a fundraising mechanism in which new projects sell their underlying crypto tokens in exchange for bitcoin and ether. It’s somewhat similar to an Initial Public Offering ( IPO ) in which investors purchase shares of a company.  Aug 10, 2017

And, just like the traditional stock market, there are shady operators who are looking for an opportunity for a ‘pump and dump’, so it’s extremely important that investors and potential investors do their due diligence. When looking at ICO options, take the following points into consideration:

1. Does the company/start-up have a viable product?

Without a product, what will sustain the business? It’s not enough to have an idea; do they have something that will actually bring value to the investors and provides a solution to an existing problem.

2. Check out their website.

What is the business’s website like? Is it aesthetically pleasing? Does it have all the pertinent details relating to the business easily accessible – things like the business, the team, a roadmap? Can you download their whitepaper for review? Or is their website all about shilling for their upcoming token sale?

3. Are they communicating with the community through social channels?

Facebook, Twitter, LinkedIn – the old standard social channels – are important to build communications and trust in the community. But the crypto world should also be engaging through channels like Redditt, Bitcointalk, Discord, and Telegram. A successful ICO is about more than hype, but it still needs to be widely seen to launch successfully.

4. What do the token metrics look like?

How many tokens will be created? How many will be circulating? How are they allocated? Is there a vesting requirement for employees? What will the coin price be at the ICO? If you are looking to get a good return on your investment, make sure the numbers work.

5. Check the ICO ratings on third-party sites.

There are many sites in existence that will provide their rating on various ICO”s. Sites like ICObench, and Cryptobriefing provide reviews by a panel of unbiased experts. See if the ICO you are reviewing rates favorably, and if not, why not.

6. Don’t fall in love with the company.

Now, I’m not saying that you shouldn’t like what the company represents, but, like with any investment, make sure that you are looking at it with your head and not your heart. Know when to hodl them and know when to fodl them.

Bottom line is that there is a lot of interest and attention on ICO’s these days. And all of them are doing their best through their marketing efforts to get you to put your BTC or ETH with them. Cut through the marketing hype and look closely at your options. There are tons of ICO’s to choose from, so don’t be afraid that you’ll miss out.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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Catch More Customers with a Customer-centric Web Design

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catch more customers

Looking to catch more customers?

You’ve done your research, and you know what your customers want. You worked hard to bring about a good product that you know will solve their problems, *it* is ready for the market and you know the market is ready for *it*.

Now the only question is, do you have a customer-centric website where your products can be promoted and showcased?

If the answer is no, then there are some factors you need to consider when designing a site such as…

1. Buyer’s persona – who’s the target audience for this product? Who would realize its value the most?
2. Buyer’s journey – what does your customer have to go through to finally get your product in their hands?
3. Ease-of-use – ultimately, is the website for your product easy to use? Or is it fraught with hard to navigate pages that could put buyers off?
4. Answers questions – Are there plenty of chances to learn more about your product in an easy, accessible way? Don’t be vague, customers want to know what they’re buying.

These factors and more should all be considered when designing a website where your products will be sold. Want to learn more? We’d be glad to help.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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4 Warning Signs that Your Website Needs a Redesign

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website redesign

Time for a website redesign?

At Agapi Marketing & Consulting Ltd., we want to make sure your business looks irresistible online. Our experts have compiled a list of 4 warning signs that your website might need a total redesign.

1. Your site takes more than 3 seconds to load

If your site takes longer than two seconds to load, you can not expect people to sit around and wait for the content to show up. According to a survey from Akamai, 49-percent of consumers expect a site to load in two seconds or less. Testing the speed of your website is easy. Open your website on multiple devices such as phones, tablets, and desktop computers to check the speed.

2. Some of the features or content do not display properly

Check your website regularly to make sure logos, photos, and outside links are working properly.

3. Your site is difficult to view and navigate on mobile

Check to make sure your website is usable on a wide range of mobile devices. The last thing you want is to lose a potential customer because your website is not responsive.

4. You’re Not Seeing Any Business Results.

Is your website bringing in leads and sales? If not, then it is definitely time to consider a redesign.

If one or more of these 4 warning signs apply to your website, our experts can help you create the best version of your website.

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.

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