Time For A Digital Diet?

digital diet

Happy New Year and welcome to 2016!

Traditionally, the beginning of the new year is a time when many people make resolutions. There is something about the clean slate of a brand spanking new year that seems to motivate people to change, or at least alter, some of their habits and to make a commitment to doing things differently.

Many of the most common resolutions seem to be to exercise more, eat healthier, or go on a diet to lose those extra pounds. And we all know that gym memberships skyrocketed this time of year, only to see attendance dwindle after a few weeks.

But what about trying out a digital diet?

I’m not talking about giving up all of your technology and all of your digital devices. In fact, you probably received some newer, updated gadgets for Christmas. And we all know that technology isn’t going anywhere, and is fully integrated as a part of our society.

Indeed, technology has changed the way that we communicate. It has truly opened up a global marketplace for businesses, and has allowed for individuals to meet and discuss issues with people all around the world.

But after advancing at warp speed, it seems as though a bit of digital fatigue is starting to set in. Perhaps the pendulum is starting to swing back to a place of balance. At least I hope so.

Over the holidays, those of us in Canada witnessed a television commercial produced and promoted by Telus that encouraged people to “unplug” for the holidays. Now, for those of you who are not familiar with this corporation, it is worth mentioning that Telus is one of the three major providers of Internet and mobile service in Canada. I think a message like this, coming from a corporation who obtains much of their revenue through the use of digital technology, speaks volumes about the misconception of our so-called connections and friends that have resulted from our love affair with technology.

I also recently saw an ad online for a chief marketing officer for a new startup. The business model for this new startup is about building community by actually meeting people face-to-face, in real life. Gee, what a novel idea! Their concept is kind of a mash up between a networking group and speed dating. They intend to hold networking groups in various locations with electronic signs over each table that mentions the topics of discussion at that table, allowing people to mingle and become involved in whatever topic they choose. Now, call me crazy, but I think it is ludicrous to think that something as time-tested and commonplace as a networking group has to disguise itself as an “online mimicking forum” in order to attract and entice people to actually meet with others face-to-face.

Now don’t get me wrong. I think technology is amazing, and has created benefits that were only dreamed of 20 years ago. But the flip side is that people have forgotten how to interact personally with others. We all know people who boast of having thousands of online friends. But how close are these friends? I see people posting pictures of family dinners, kids receiving awards, family vacations… You get the point. And, to be frank, I don’t like it. First of all, I think it has the potential to be dangerous, especially for small children, to be exposed and shown all over the Internet. Secondly, maybe it is because I am a more private person, but I don’t see the benefit or the sense in sharing personal, private family moments with all of my connections online. Of course, some of my connections are family and friends, who are actual real, personal connections. For those folks, I find other ways to share these moments, either by private message, email, telephone call, or personal visit.

So, for 2016, why not try to take a digital diet. Don’t turn your back on technology; simply make a point of unplugging from time to time. Maybe you should turn your phone off after business hours. Or put it in another room while you’re having dinner with your family. Make a point of taking the time to meet face-to-face with people. There is great value, and pleasure, and actually looking in someone’s eyes.

Technology makes improvements that assist us in our day-to-day living and our needs. It is meant to serve a purpose for us, not to enslave us.

Just think about it…

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Build Out Your Idea – Learning To Trust The Process

Trust the process

Learning to trust the process!

Back in November, we presented a web broadcast on the Small Business Tips Show that addressed the issue of staying focused and learning to trust the process when developing your idea.

Too often, people become discouraged when building out their idea. They can become lost in the minutia, feel overwhelmed, and give up. Don’t let this happen to you!

We posted the web broadcast earlier, but, due to popular demand, are now providing the podcast so you can listen in at your leisure.

Join us and see how to avoid becoming discouraged and learn to trust the process.

Listen to our podcast now, or connect to our podcast.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

What The Heck Is Elegant Simplicity, Again?

elegant simplicity

Elegant Simplicity – the podcast!

Today I want to share a podcast that is excerpted from a web broadcast recorded in November with Frank Thomas of the Small Business Tips Show.  I have previously shared the broadcast with you here, however, I know that many of you like the flexibility of listening to, or downloading, a podcast so you can listen in at your convenience.

Frank and I often get the inspirations for our shows through our conversations. It was during one of these discussions that Frank mentioned about how people tend to complicate things. I think you’ll agree that, way too often, we think that we have to add layers upon layers to our ideas, thoughts, products and services. But in so doing, we end up making things too complex and lose the interest of our intended audience.

In this podcast, we discuss the benefit of making it simple for your clients to interact with your business. Frank calls it ‘elegant simplicity’.

Join us and listen as we discuss how to accomplish this that for your business!

Listen here, or listen to the podcast:

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

How To Get More Clients – Part 2

how to get more customers

Last week, I shared a podcast with you discussing how to get more customers.

This podcast was excerpted from a web broadcast recorded with Frank Thomas of the Small Business Tips Show. When we were recording the web broadcast we found this to be a very rich topic, necessitating it to be broken into two programs.

I’ve shared the web broadcasts with you here earlier this fall, but have found that many of you sometimes don’t have the time to watch the broadcast, preferring to download a podcast and listen in while doing other things.

Listen to the discussion here, or if you prefer, you can listen or download the podcast.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

How To Get More Clients – Part 1

get more clients

2015 is wrapping up,

and many small business owners are reviewing their successes and failures to see how to improve results for the next year.

The key, of course, to a successful business is finding – and keeping – clients. Everyone wants to know how to get more clients.

Recently, I had a discussion about getting more clients with Frank Thomas of the Small Business Tips show. In fact, we found that this subject was so involved that we actually made 2 shows. You may have seen the video here a few weeks ago, but we have also created a podcast of the presentation so you can “take it and go”.

Enjoy the discussion, here or connect to listen to the podcast!

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Are You Being Strategic With Your Marketing?

strategic marketing

What is it, to be strategic with your marketing?

I was having a conversation the other day with a business colleague about strategic marketing and we were discussing various obstacles that present themselves when growing your business. One of the most common obstacles appears to be that of the failure to identify your ideal client.

As I’ve mentioned in previous articles, one of the most important components of your marketing strategy is that of being clear on your target audience. Without a clear understanding of who your ideal client is, the implementation of your marketing strategy can never be honed to that specific audience. And without being able to target your marketing efforts, you will end up wasting time, energy and cold, hard cash.

I have repeatedly written and spoken about how the implementation of a proper, focused marketing plan is not only critical to the growth of your business, but is also a solid financial investment in the future of your business. However, we need to address the reality that there is a bit of an emotional disconnect, especially with small business owners, when it comes to parting with their finances to support a marketing program.

I get that.

But without investing the appropriate resources to properly market your business, you run the risk of being “forgettable”. In order to grow your business and to be seen as relevant within your industry, it is imperative that you are continually communicating to clients and prospects alike. Existing clients like to know that the companies they do business with are continuing to be viable in the marketplace, and prospects won’t even find you if you’re invisible.

Unfortunately, many small business owners make the mistake of randomly advertising their service or product without the development and implementation of a strategic marketing plan. Is it any wonder, then, that they end up disappointed and think that “marketing” doesn’t work?

The most important point that I can make is that advertising is not marketing. Marketing is about the creation of a strategy, based on your corporate values, goals, and ideal client, among other things. It is comprised of many components and nuances, with the end result being a unified approach to communicating effectively and efficiently to your target audience. Advertising, on the other hand is merely the implementation of one element of a strategic marketing plan.

So, as we are wrapping up 2015 and preparing for the next year, be sure to do a full review of all aspects of your business performance. Take a good look at any marketing or advertising campaigns that you have done over the past year and ask yourself if there was a strategy behind the process, or if it was simply implemented as a means to an end.

An investment in hiring a marketing strategist to help you identify, create, and execute a strategic marketing plan can help you attain your goals, financially and professionally. Maybe 2016 is the time to realize that your business is best served by focusing on your core competencies and outsource this component for growing your business.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

The Importance Of Networking

the importance of networking

Do you know the importance of networking?

Ok, if so how many of you are networking for your business?

We all know that we should be networking. Not only does it expand our circle of influence, but it also allows us an opportunity to share our expertise with others.

Networking does not have to be difficult or time consuming. There is a fine art to developing this skill. Once you realize that it is nothing more than simply meeting with others and exchanging knowledge, you will on the road to being successful in your small business ventures.

And, believe it or not, it can actually be fun!

Join us in this episode of The Small Business Tips Show and listen as we discuss the importance of networking and ways to accomplish this for your small business!

Watch our video broadcast here, or watch on YouTube.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

How Public Relations Adds Value To Your Business

public relations

It occurred to me today that I’ve never posted anything specifically about the role of public relations.

And, as a public relations and marketing expert, it’s past time that I did so!

Public relations, marketing, and advertising are nearly always lumped together, as though they are all the same thing. Indeed, nothing could be further from the truth.

As I have expressed many times in the past, marketing is about a strategy, while advertising is one way of implementing that strategy. Public relations, while also a part of marketing strategy, is about building awareness for your company.

PR is the art of obtaining free exposure for your company. It provides the opportunity for you to share your corporate beliefs, values, and products and services to the public. There are many ways to achieve this.

One of the most familiar ways to obtain PR is through a press/media release. There is definite perceived value when your release is seen as newsworthy. But remember that the media is inundated on a daily basis with releases from others who, just like you, are looking for coverage for their latest announcement. So, make sure that you truly have something important to share, and deliver it in a way that demonstrates its importance and sets you apart from the rest. Press/media releases are useful for announcing new products or services, new offices or changes in staff; any change or improvement to your business.

But PR is about more than just media releases.

The options that exist to help your company gain free exposure have grown exponentially over the years. Proper use of social media, for instance, can generate a lot of very positive public relations for you. Other options include participation in charitable events, such as charity runs, golf tournaments, assisting at a local food bank, helping out at a soup kitchen, etc.

All of the examples mentioned above will help you gain exposure for your business, while also demonstrating some of the fundamental values of your company. Let’s face it; most people truly do like to give back and to help others, whether physically, emotionally, intellectually, or spiritually. And public relations provide the ideal opportunity to prove that you and your company have some very closely held beliefs and values.

This brings us to the fundamentals of marketing. The goal of marketing is to attract clients and prospects to do business with you. And what is that common theme that runs through all marketing? People like to do business with people who they know, like, and trust. Public relations is another avenue to gain credibility in the marketplace.

There is also a flip side to PR.

Public relations also has a very important role in maintaining a corporate reputation.

There may be times, no matter how hard you tried to do the right thing, that someone or something doesn’t go as planned, resulting in negative publicity for your company. Enter public relations.

There are two sides to every issue, and at least two sides to every argument. And no matter how much you try, you will never be everything to everyone. There will be times when something happens that’s outside of your control, or some group or organization launches an attack on your business or your industry. Proper messaging, targeting, and use of public relations can help turn the tide, stem the negativity, and reinstate your credibility.

Like everything, there is a proper strategy and method required in order to implement a suitable and effective public relations campaign. If you are inexperienced or lack the time to dedicate to the development of an appropriate PR strategy, it is well worth your investment to hire a PR consultant to assist you in focusing your campaign.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

Facts And Fallacies About Social Media

social media

This is been a really interesting week.

I have had the opportunity to work with a couple of different social media marketers, and it’s always fun to get the different perspectives! Of course, I have experience with social media marketing. And, over the past several years, I have had the opportunity to work with many strategic alliance partners who are experts in the field of social media and online marketing.

Lots of times, people think of social media just in the context of various platforms such as Facebook, Twitter, Instagram, and LinkedIn. But social media marketing is a subset of online marketing, and there are many layers to marketing online beyond these communication platforms.

Social media marketing is certainly about setting up profiles on those social media platforms that are most closely aligned with your business model and your target audience. But it is also about getting attention online to your business, amid all of the noise out there on the Internet.

I’m sure you’ve all heard by now about SEO, or Search Engine Optimization. The goal of being online is to be found online, so you can gain clients and prospects for your business. And with the vast number of businesses marketing their services and products online, you must be able to be found. Search engine optimization is kind of the Godfather of this process, and is at the core of a why all other online marketing methods are employed.

But let’s get back to social media.

When looking to establish a social media program for your business, it is important to ensure that you are reaching them on those platforms where they are most likely to be found. Different platforms have different purposes, different reaches, and attract a different audience. There is, of course, some overlap. For instance, Instagram is a great platform to showcase your products, given that it is a social platform for posting pictures. LinkedIn, on the other hand, is a platform that is meant to engage a more business-focused audience, providing opportunities to share knowledge, discuss topics, and network with other business professionals.

But what all these platforms have in common is that they are about social interaction, and that is where many businesses fall short of the mark.

You want to be sure of your purpose for social media interaction as well. Why are you on the various platforms? Are you looking to share knowledge and expertise? Awareness of your brand or your product? Are you looking for social interaction with people who have similar interests as you?

Whatever your purpose, make sure that you approach your social media marketing with a plan. Unfortunately, many less-than-ethical individuals and businesses exist in the big, wide world of Internet marketing who will make extravagant promises to businesses, for a specific fee, over a period of time – usually a minimum of three months. And then they fail to deliver on the promises. These entities are doing a great disservice to everyone involved; the business who paid and didn’t receive the promised results, the optics of the value of social media marketing, and the services of legitimate marketing professionals.

But there is some complicity on the part of the client here as well. We’ve all heard that adage, “if it sounds too good to be true, it probably is”. So if someone approaches you and promises you a front page Google listing practically overnight for a mere $XXX per month, do your homework and find out how this will be delivered. Too many of these unscrupulous marketers will engage in black hat techniques that could end up getting your company banned from Google listings completely. And once these folks have your three month fee in their pockets, they just move on to the next company, without care or concern about your level of satisfaction with their services.

And another important note – don’t get hung up on the number of Likes, Friends, Followers etc. that you have, compared to others on social media platforms. Stay focused on the purpose for being on these platforms and don’t get sucked into thinking it is a popularity contest. It is better to have 1000 legitimate, engaged Followers who are most likely to convert to clients than to have 154K Followers who never engage.

We’re responding to requests to provide more information about this topic, and are in the process of developing a new video series about the 10 best ways to utilize social media marketing, so watch for it soon. And until then, be clear on your intent when integrating social media marketing into your business.

Until next time…

Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, contact us today.

If you like the information you are receiving, please consider forwarding this post.

It’s Time To Start Preparing For 2016!

preparing for 2016

Where did the time go?

Here it is, December 1st already. It’s been 11 months since you started implementing your 2015 goals and plans you hoped to achieve this year.

So, how did you do?

Everyone’s attention is turning to Christmas and the holiday season. But it’s also time to review both the successes and the failures you experienced in your business in 2015. It’s time to take those peaks and valleys, learn from your mistakes, and begin to build your plan for 2016.

We’ve never fully recovered from the global financial crisis in 2008. Sure, we’ve had periods of fairly good growth, but overall it’s been fairly tepid. Many things have changed, not just in North America, but globally. The advances in communication and technology have had a huge impact on how we do business in this day and age. As Dorothy said in the Wizard of Oz, “Toto, I’ve a feeling we’re not in Kansas anymore.” Read more

YouTube
YouTube
LinkedIn
LinkedIn