How do customer reviews affect your revenue?
Online reviews are crucial to managing your reputation, gaining trust and building confidence. Trust is a key element to gaining and maintaining customers.
Do you remember asking for a friend’s opinion about a product before deciding to buy? Didn’t you become more excited after hearing encouraging feedback?
That’s exactly how online reviews work.
Let’s take a look at these statistics from BrightLocal:
• 84% of people trust online reviews as much as a personal recommendation
• 7 out of 10 consumers will leave a review for a business if they’re asked to
• 90% of consumers read less than 10 reviews before forming an opinion about a business
• 54% of people will visit the website after reading positive reviews
• 73% of consumers think that reviews older than 3 months are no longer relevant
• 74% of consumers say that positive reviews make them trust a local business more
• 58% of consumers say that the star rating of a business is most important
Your potential customers are now checking what others say about your products or services before buying!
You should always provide a good experience, earn those positive reviews, get them published, and see more repeat and new sales coming to your business.
There are additional benefits to getting positive reviews and 5-star ratings:
Improved Organic and Local Rankings
Google gives priority to businesses with stellar reviews on rankings.
Increased Click-through Rate
Consumers will most likely click on a business with impressive reviews in the search results.
Create Consumer Loyalty
Your customers who take the time to leave a 5-star rating are far more likely to feel a certain bond with your business.
Let your Customers Do Your Marketing for You
Even just a handful of positive online business reviews are worth a great deal and can attract new customers to our business.
Are you ready to grow your business now? If you’re ready to take the next step and make your business more profitable, please reach out to us.
If you like the information you are receiving, please share this post.
